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The Profile & Sign-in page in Commander Finance holds everything tied to your identity rather than your budget: the name and email on your account, the methods you sign in with, and account deletion. The page is available whether or not your subscription is active.

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Opening the page

1

Open Settings

Tap or click Settings in the sidebar.
2

Pick Profile & Sign-in

Under the Account section, choose Profile & Sign-in. The row’s subtitle reads “Change your name or password, or delete your account.”
The page has three sections—Profile, Sign-in, and Delete account—stacked top to bottom. Pull down to refresh if a value looks stale.

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Changing your display name

Your display name is the name Commander shows in the sidebar. The Profile section shows the current name, or “Not set” if your account has none.
1

Open the name form

Tap Edit beside the display name.
2

Enter a new name

Type the name you want. The name cannot be empty and cannot exceed 300 characters; Commander trims leading and trailing spaces for you.
3

Save

Tap Save.
A “Display name updated” message confirms the change, and the sidebar picks up the new name. If your account’s primary sign-in is a provider rather than Email and password—Google, Apple, Facebook, GitHub, or Microsoft—no Edit button appears. The row reads “Your name comes from Google” and names whichever provider applies. That provider sends your name to Commander at every sign-in, so an edit here would be overwritten the next time you sign in. Change the name with the provider and the new name follows you into Commander. Linking a provider to an account that already signs in with Email and password does not take the Edit button away. Only the primary sign-in decides this.

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Verifying your email

The Profile section shows your email address with a badge reading either Verified or Not verified. The address itself is display-only; Commander cannot change it. If the badge reads Not verified, tap Resend verification email and follow the link in the message that arrives. The button then reads “Verification email sent” until you reload the page, so you can tell the request went through.

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Reviewing how you sign in

The Sign-in section lists every method linked to your account—Email and password, Apple, Facebook, GitHub, Google, or Microsoft. The list is read-only—you cannot add or remove a method from this page. The list also tells you whether the next section applies to you. A Password row appears only when one of your methods is Email and password. An account that signs in only through Google or Apple has no Commander password to change, so no Password row appears.

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Changing your password

Commander hands password changes to Auth0, its identity provider, rather than taking a new password on this page. Expect to sign in again partway through—the extra sign-in is what proves the request came from you.
1

Start the change

In the Sign-in section, tap Change password.
2

Sign in again

Enter your credentials when Commander asks, even though you are already signed in. On the web, the app hands you to the sign-in screen and returns you to this page afterward. In the iOS and Android apps, a sign-in sheet opens over the page.
3

Open the password page

The row now reads “Your password change page is ready” once the request completes. Tap Continue to change password. A browser tab opens on the web; in the iOS and Android apps the page opens in a sheet over Commander.
4

Set the new password

Finish on the page that opened.
Commander does not learn whether you completed the change, so the row settles on “Finish changing your password on the page that opened” rather than confirming success. If the page did not open and the row still shows Continue to change password, tap it again—the request stays valid. If the row shows Change password instead, as it does when a browser blocks the new tab, tap it to start over.

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Deleting your account

Deleting removes your Commander account, along with the accounts, transactions, budget lines, and merchants inside it. The app treats the deletion as final and asks you to confirm in writing, so export your data first if you want your own copy. Our Retention Policies covers how long Commander holds data after a deletion and when you can ask to have an account restored.
1

Open the confirmation

In the Delete account section, tap Delete account.
2

Type DELETE

Type DELETE in the field labeled “Type DELETE to confirm”—the button stays disabled until the text matches exactly, capital letters included.
3

Confirm

Tap Delete account in the dialog.
4

Sign in again

Enter your credentials when Commander asks.
5

Confirm again, on the web

The dialog reopens reading “You’ve signed in again. Type DELETE once more to delete your account.” Type DELETE and tap Delete account. Leaving the page to sign in clears the field, which is why the web asks twice; the iOS and Android apps delete the account as soon as you finish signing in.
Commander deletes the account and signs you out.

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If something goes wrong

  • “We couldn’t confirm it’s you.” The second sign-in did not complete. Tap Change password or Delete account again and finish signing in. In the iOS and Android apps, closing the sign-in sheet cancels the request and changes nothing.
  • Signed out unexpectedly. Signing in as a different account during the second sign-in ends the session. Sign back in as the account you meant to change.
  • “Unable to load the profile.” Retry from the message the page shows, or pull down to refresh.